REVIEWS FOR 18|8 ELM GROVE

A 5-Star Barber Shop

At 18|8 Elm Grove, we obsess over the details and recognize that we must earn your business every visit. We have developed a front desk team whose primary mission is to deliver outstanding guest hospitality so that your time with us is relaxing and enjoyable. They also help to keep the salon running efficiently so we can get you back into the real world right on time. Meanwhile, our world-class team of barbers and stylists has spent countless hours honing their craft, and the result is the best hand-crafted haircuts and grooming services in town. But anybody can sing their own praise. If you really want to find out what sets us apart, listen to what our guests have been saying about us:

Recent Reviews

18|8 Fine Men's Salons - Elm Grove
4.8
Based on 103 reviews
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benallen101590 .
benallen101590 .
14:10 01 Jun 20
I bought a membership at this salon before all of the covid quarantine happened. I knew I was moving out of state before I bought it, but I had 9 months to get 7 haircuts. I thought that was plenty of time. Then once quarantine finished and they were finally able to open again A couple of months later I didn’t think I had enough time to finish my membership. I got one haircut, and was unhappy with the haircut I received. I thought it was reasonable for them to work with me on canceling my membership, and I could just pay for my one haircut I got before the quarantine. I spoke with the manager, Erich Herman, and he said that due to their POS they cannot refund memberships. I said I understood this during normal circumstances, but this time is far from normal. After a couple emails exchanged back and forth it was clear he was not willing to work with my situation. His offered solutions to this situation was for me to try a different stylist, or use my membership for products, or give my points to a friend or family. I own a small business, and if a customer was unhappy with my service and in a tough situation due to circumstances outside of their control I would try and do more for them than ask them to spend money on overpriced products they don’t use, or to give my endorsement to a friend to spend their money at my place. I now have to slam more haircuts in a couple months before I move more than I would normally get just to use up my points so I can never go here again. I guess I just don’t understand where good customer service went.
Robert Krieghoff
Robert Krieghoff
13:49 21 Mar 20
Erich and his team are terrific! Unlike most clients, I am happy to see whichever stylist is available. I have a busy schedule that literally changes by the day. Their flexibility and professionalism is what keeps me coming back.
Ryan Raddatz
Ryan Raddatz
01:28 31 Dec 19
Nice place. Happy staff. Friendly front desk. Haircut decent. Had duct tape on chairs which I thought was a bit tacky but Otherwise nice
Michael Paz
Michael Paz
21:43 17 Dec 19
Best hair salon in the area! Larissa does a great job in styling and cutting it perfectly. The staff are super friendly and knowledgeable on making sure your hair looks great for you. Thank you
Jacob Ong
Jacob Ong
21:36 20 Nov 19
Great service! I moved from Chicago and was looking for a place that cut Asian hair. After doing extensive research online, I decided to give 18|8 a try since they specialize in men haircut. I was very skeptical but I had little choice as they are no Asian hair salon in the Milwaukee area, totally unlike Chicago which has plenty of salons that specialize in Asian hair. The one I saw in downtown Milwaukee was closed because the owner was on vacation. I bought two executive haircuts which included a shoulder massage. I was assigned to Veronica. She did a great job with the haircut and asking about my preference. The final result turned out great! Today, I just did my complimentary touch up with Veronica and she did a great job too. I highly recommend this place and was a little surprised to learn they are actually a chain store due to their attentive service. PS. For Asian men haircut, you can try asking for Veronica.
John Cook
John Cook
23:15 04 Nov 19
Aimee is fun, personable, and she’s a great barber! Before I switched to 18|8, I was tired of cheap, lousy haircuts and I never knew how to answer the question, “How do you want your hair cut today?” I don’t have to tell Aimee how I want my hair cut. I let her decide what to do and she always does a great job. For a good time (and a great haircut), ask for Aimee!
Mike
Mike
01:25 04 Nov 19
This place is great. Aimee is the best. She's great to talk to and will give you the best cut you've ever had!
Adam Gallo
Adam Gallo
18:27 16 Oct 19
I have absolutely nothing bad to say about this place. Unbelievable service and I am very lucky to have Amy as my stylist. I originally started going here because of a last minute emergency the day before my wedding day. Amy was a savior and I have been extremely happy ever since. I happen to know a lot of family and friends who do hair and have offered me free cuts but I haven't even been tempted due to Amy's consistency in quality and her professionalism. The rest of the staff has been great at helping work around schedules and filling in for clean ups when needed. Great place that I would recommend to any guy who wants/needs consistent quality. All the stylists are good from what I've experienced and been told but Amy is a rock star.
Ryan B. of MKE
Ryan B. of MKE
01:58 05 Oct 19
I had an amazing experience with them needed a late cut due to getting out of work late, per usual. Took me last minute, and Sophia did an amazing job. The gentleman upfront was very nice and personable. I'm definitely coming back and will most likely be my new place from here on out. Great job!
DANIEL Naffier
DANIEL Naffier
20:49 16 Sep 19
I've been going there for the past 9 months and have never had better stylings in my life. Thanks Leah for my new and improved look! You're the best 🙂
Chris Hagedorn
Chris Hagedorn
20:41 16 Sep 19
I've been coming here for a few years now, and as of recently I have had a new stylist named Leah. At first I was leery of having someone brand new cut my hair, since I am very picky, but I figured I'd roll with it and give her a chance. I was super happy with how well she did, and have been ever since! I'll never let anyone else cut my hair! She has continued to get better and better each time. Soft touch and the head massage and wash are fantastic. Great atmosphere. First thing after getting there they ask if you would like something to drink, which is a nice touch. Leah, you're fantastic! Love the way my hair looks after coming in!
Sandeep Salunkhe
Sandeep Salunkhe
19:40 14 Sep 19
Made my first trip here today, booked an appointment with their tier 1 stylist for a beard trim. Was bumped down to tier 2, since its cheaper, apparently the tier 1 stylist had an appointment with an older customer so I being a new customer was bumped down. I could audibly hear, "is he an Indian..." Well an Indian who was willing to pay! --
John Gilbert
John Gilbert
14:36 03 May 19
I found they are the finest of all the men's salons in town. I have never had an issue with my haircut since I've been going here
Alex Patch
Alex Patch
16:24 03 Apr 19
Aimee is pretty much the best. Been going to her for over 2 years now. She’s very personable and always does a great job. She has good energy and is fun to talk to. I always look forward to my appointments with her. I Had Sarah for awhile when Aimee was out on leave for a few months and Sarah was really great too!
Derek Pieske
Derek Pieske
02:25 30 Mar 19
Aimee is the best!! I’ve been looking for a barber I can trust for a long time, happy to say the search has ended! Her attention to detail is impeccable!! I look forward to every appointment, it’s my favorite day of the week!! She makes me look and feel my best!! She is literally the only person I trust with my beard trim/shave! Highly recommended 10/10!!!
Auggie Angastus
Auggie Angastus
14:32 25 Jan 19
I had the pleasure to get a haircut at 18|8 this past Monday, and this being my first haircut in 7 months since I parted way with my old hair stylist of the past 10 years. Victoria gave me the haircut and she did an outstanding job. She was attentive and professional. Thanks, 18|8 and Victoria!
Ryan Fuerst
Ryan Fuerst
14:08 08 Jan 19